Professional Business Consulting

Business Consulting und Coaching

As skilled economists backed up by sound IT and PM expertise at the strategic, conceptual and technical level, we advise decision-makers at the interface between information science and business management.
As consultants on products from a wide range of manufacturers, we place our customers' interests foremost when negotiating with IT suppliers and dealing with systems.
Trust and transparency form the foundation of our operations, expertise and hard work, the walls and pillars, and the ability to listen and to communicate, the roof. When dealing with our customers, we remain true to our shared, long-term partnership goals.
We coach decision-makers at the point where IT and business processes overlap, acting as their personal partner whenever required. Our employees, with their wealth of management experience, can support, advice and scrutinize your planned and implemented management decisions with you.
In designing and defining IT strategies and processes, we support you throughout - from the original design and implementation within and beyond the lines of business, to develop marketing concepts utilizing e-business components - in order to ensure your overall success, both now and in the future.

(Project) Controlling

Development and implementation of requirements based management tools for IT areas, services and organizational processes.
Based on standardized tools for recognizing undesirable trends early on during ongoing projects, we set up an efficient system of verification and analysis of IT and IT-related projects in critical phases and provide support with the required resources, in order to streamline the project.

Service Level Agreements

We develop Service Level Agreements, both internal and external, to support the associated processes. Within the scope of a defined procedure model, which incorporates the needs and input of all parties involved, we develop Service Level Agreements (SLA) for IT and IT-related processes.
We support the productive process of SLA compliance by actively monitoring service level deviations and arranging regular review meetings in our role as a neutral consultant. The use of a trouble-ticket tool enables us to ensure compliance with the required service levels.